Server Admin Templates

The following templates must be installed by a server administrator. They offer greater integration and functionality and are available in English, French, Italian, German, Spanish, Portuguese (BR), Japanese, Korean, Hebrew, Chinese (simplified) and Chinese (traditional).

• Absence Request and Vacation Schedule Management
  Minimize issues surrounding employee absences. This template lets employees request time off and assign responsibilities to other team members while they're gone.
• Budgeting and Tracking Multiple Projects
  Consolidate budgets for multiple projects into a single view and track progress against projected budgets and timelines.
• Bug Database
  Log and track coding bugs with information such as reproduction steps, category, comments, priority and severity.
• Call Center
  Manage customer service requests from issue identification to cause analysis and resolution. Role-based views help management track performance with metrics including average resolution time and service request performance history.
• Change Request Management
  Automate the notification of stakeholders whenever a design change is requested to ensure all the risks associated with the change are assessed before it's approved or rejected.
• Compliance Process Support Site
  Make compliance easier with the Compliance Process Support Site. Users can specify control tasks required to meet regulations and capture any compliance issues that arise. A document library can be used to store related files and a calendar to track key audit dates.
• Contacts Management
  Share contact information efficiently among team members. Teams enter their contacts into Microsoft Outlook 2007 through a Web-based interface. Team members can subscribe to receive updated contact information when other users make a change.
• Document Library and Review
  Review documents for new product specification, publication, knowledge management and project plan development. Version-tracking makes it easy to collect feedback in one, centralized location and streamline the entire review process all the way through the final approval.
• Event Planning
  Plan events the easy way by organizing the entire team with online registration, schedules, communication and feedback. Role-based dashboards provide event members such as speakers, guests, staff, vendors and delegates with information specific to them.
• Expense Reimbursement and Approval
  Streamline the process of reporting and approving expenses with the expense reimbursement and approval template. Users can monitor the status of their request through a filtered view of their listings.
• Help Desk
  Service requests are a snap with the Help Desk application template that lets you identify a service request, identify the root cause and track solution status. Role-based dashboards show customer service representatives and managers the information relevant to their position.
• Inventory Tracking
  Track inventory  levels automatically with the Inventory Tracking template. The system instantly notifies  managers when each item reaches reorder levels and monitors helpful information for ordering  such as historical inventory levels.
• IT Team Workspace
  Coordinate software projects using the IT Team Workspace template to update information on projects, tasks, issues, milestones and bugs. Help desk functionality makes it easy for team members to fulfill service requests, and role-based dashboards provide relevant information to individual team members.
• Job Requisition and Interview Management
  Fill job openings in an organized and collaborative environment. The Job Requisition and Interview Management template manages requisitions, captures referrals and resumes and coordinates interviews. Involved parties can enter candidate feedback centrally and track hire / no hire recommendations.
• Knowledge Base
  Internal documents are easy to track using the Knowledge Base application template. Items are tagged, making it easy for people to find the documents they need to do business.
• Lending Library
  Track physical assets in an organization's library using the Lending Library template. A librarian dashboard identifies available and overdue assets, and automated email notifications can be sent to borrowers who have an overdue item.
• Physical Asset Tracking and Management
  Approve and track physical assets within the company using the Physical Asset Tracking and Management application template.  The system tracks details such as location, condition, manufacturer, model, current owner and estimated value.
• Project Tracking Workspace
  Give small teams the tools to manage their projects in a single location. Teams can list and view project issues and tasks as well as tracking reports and status.
• Room and Equipment Reservations
  Eliminate time wasted when a conference room or equipment is overbooked. The Room and Equipment Reservations template centralizes the entire process, so teams can see which rooms and resources are available when they make reservations to use them.
• Make the sales process open and visible. Use the Sales Lead Pipeline application template to track leads, opportunities, contacts and accounts.